Delivery & Shipping Policy

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At ROOTYM AGRO HARVEST PRIVATE LIMITED, we are committed to delivering your products safely, timely, and at transparent shipping rates.

Please read our Delivery & Shipping Policy carefully before placing an order.

We currently deliver products across India.

For international shipping, customers may contact us separately for availability and charges.

We offer three fixed-rate delivery methods for your convenience:

• Delivery Time: 5–7 working days 
• Shipping Charges: ₹[99] (Fixed Rate) 
• Suitable for regular orders
   

• Delivery Time:5–7 working days 
• Shipping Charges: ₹[649] (Fixed Rate) 
• Faster delivery option
   

• Delivery Time: 7–10 working days 
• Shipping Charges: ₹[1499] (Fixed Rate) 
• Applicable for bulk, heavy, or large-size items
   

Note: Delivery timelines may vary depending on location, weather, public holidays, or courier partner policies.
 

• All orders are processed within 24–48 working hours after confirmation. 
• Orders placed on Sundays or public holidays are processed on the next working day. 
• Once dispatched, tracking details will be shared via email/SMS/WhatsApp.
   

Delivery time is calculated as:

Order Processing Time + Transit Time
 

While we strive to deliver within the mentioned timeframe, delays may occur due to unforeseen circumstances beyond our control.

We work with reputed courier and logistics partners to ensure safe and timely delivery of your orders.

The company reserves the right to choose the most suitable courier partner for each shipment.

All products are securely packed to prevent damage during transit.

In case of fragile or bulk items, special packaging measures are taken.

• Customers are responsible for providing complete and accurate delivery details. 
• Incorrect or incomplete addresses may result in delivery delays or return of shipment. 
• Additional re-shipping charges, if applicable, will be borne by the customer.
   

If delivery fails due to:

• Customer unavailability 
• Incorrect address 
• Refusal to accept delivery
   

The courier partner may attempt re-delivery or return the package.

In such cases, re-shipping charges may apply.

If you receive:

• A damaged product 
• An incorrect item 
• A missing item
   

Please inform us within 24 hours of delivery with photos/videos at:

📧 Email: prem@rootym.in
📞 Phone: +91-9873529752

We will investigate and take appropriate action as per our Return & Refund Policy.

Once your order is dispatched, you will receive:

• Tracking number 
• Courier partner details
   

You can track your order through the provided link.

Delivery timelines may be affected due to events beyond our control such as:

• Natural disasters 
• Strikes 
• Government restrictions 
• Pandemic-related delays
   

We shall not be held liable for delays caused under such circumstances.

[Your Company Name] reserves the right to modify this Delivery & Shipping Policy at any time without prior notice.

Changes will be updated on this page.

For any shipping-related queries, please contact:

ROOTYM AGRO HARVEST PRIVATE LIMITED
📍 Address: MARLEY-G4, FLAT NO-1104, SOUTH 2, NYATI ELAN, VAGHOLI, HAVELI, Pune, Maharashtra, India, 412207

📧 Email: prem@rootym.in
📞 Phone: +91-9873529752