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At ROOTYM AGRO HARVEST PRIVATE LIMITED, we are committed to delivering your products safely, timely, and at transparent shipping rates.
Please read our Delivery & Shipping Policy carefully before placing an order.
We currently deliver products across India.
For international shipping, customers may contact us separately for availability and charges.
We offer three fixed-rate delivery methods for your convenience:
Note: Delivery timelines may vary depending on location, weather, public holidays, or courier partner policies.
Delivery time is calculated as:
Order Processing Time + Transit Time
While we strive to deliver within the mentioned timeframe, delays may occur due to unforeseen circumstances beyond our control.
We work with reputed courier and logistics partners to ensure safe and timely delivery of your orders.
The company reserves the right to choose the most suitable courier partner for each shipment.
All products are securely packed to prevent damage during transit.
In case of fragile or bulk items, special packaging measures are taken.
If delivery fails due to:
The courier partner may attempt re-delivery or return the package.
In such cases, re-shipping charges may apply.
If you receive:
Please inform us within 24 hours of delivery with photos/videos at:
📧 Email: prem@rootym.in
📞 Phone: +91-9873529752
We will investigate and take appropriate action as per our Return & Refund Policy.
Once your order is dispatched, you will receive:
You can track your order through the provided link.
Delivery timelines may be affected due to events beyond our control such as:
We shall not be held liable for delays caused under such circumstances.
[Your Company Name] reserves the right to modify this Delivery & Shipping Policy at any time without prior notice.
Changes will be updated on this page.
For any shipping-related queries, please contact:
ROOTYM AGRO HARVEST PRIVATE LIMITED
📍 Address: MARLEY-G4, FLAT NO-1104, SOUTH 2, NYATI ELAN, VAGHOLI, HAVELI, Pune, Maharashtra, India, 412207
📧 Email: prem@rootym.in
📞 Phone: +91-9873529752
Privacy Policy
ROOTYM AGRO HARVEST PRIVATE LIMITED is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.rootym.in or use our services.
1. Information We Collect
We may collect the following information:
2. How We Use Your Information
We use the collected information to:
· Process and fulfil orders and deliver services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. Afterward, data is securely deleted or anonymized.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at prem@rootym.in . We will respond within 7 business days.
In accordance with the Information Technology Act, 2000 and applicable rules, we are committed to addressing any concerns or feedback you may have regarding this Privacy Policy or the handling of your personal information. For any privacy-related questions, concerns, or feedback, please contact us at:
• Email: prem@rootym.in
• Phone: +91-9873529752
• Address: MARLEY-G4, FLAT NO-1104, SOUTH 2, NYATI ELAN, VAGHOLI, HAVELI, Pune, Maharashtra, India, 412207
Terms & Conditions
This document is an electronic record generated under the provisions of the Information Technology Act, 2000 and the applicable rules, including any amendments. This document is published in line with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of the website’s terms of use, privacy policy, and rules for user access and interaction on www.rootym.in
1. Introduction
These terms and conditions shall govern your use of our website.
i. By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
ii. If you [register with our website, submit any material to our website or use any of our website services], we will ask you to expressly agree to these terms and conditions.
iii. By using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least [18] years of age.
iv. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our [privacy policy].
2. Acceptable use
You must not:
i. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
ii. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
iii. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
iv. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
v. access or otherwise interact with our website using any robot, spider or other automated means except for the purpose of [search engine indexing or ___________];
vi. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing);
vii. You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading];
viii. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Prohibited behaviour includes transmitting offensive or unlawful content or disrupting the normal operation of the site.
3. User Accounts
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account. We may:
i. suspend your account;
ii. cancel your account; and/or
iii. edit your account details
at any time in our sole discretion without notice or explanation. You may cancel your account on our website [using your account control panel on the website].
4. Product & Service Information
We aim to provide accurate descriptions and pricing of our products and services on the website. However, we do not guarantee that the information, including availability and pricing, is always accurate, complete, or current. We reserve the right to correct errors and update information without prior notice.
5. Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own risk.
6. Intellectual Property Rights
All content on this site — including text, images, graphics, logos, and software — is owned or licensed by Privacy Policy
ROOTYM AGRO HARVEST PRIVATE LIMITED and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without our prior written consent.
7. Limitation of Liability
To the extent permitted by law, Privacy Policy
ROOTYM AGRO HARVEST PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the website, including but not limited to damages for loss of profits, data, or other intangible losses.
8. Disclaimer of Warranties
This website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that the site will always be available, secure, or free from errors or viruses.
9. Indemnity
You agree to indemnify, defend, and hold harmless Privacy Policy
ROOTYM AGRO HARVEST PRIVATE LIMITED and its affiliates, directors, officers, employees, and agents from and against all claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of your use of the website or your violation of these Terms & Conditions.
10. Changes to Terms
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. We recommend checking this page periodically for updates.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these terms, your use of the website, or our services shall be subject to the exclusive jurisdiction of the courts located in PUNE India.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
• Email: prem@rootym.in
• Phone: +91-9873529752
• Address: MARLEY-G4, FLAT NO-1104, SOUTH 2, NYATI ELAN, VAGHOLI, HAVELI, Pune, Maharashtra, India, 412207
Refund and Return Policy
Thank you for shopping with ROOTYM AGRO HARVEST PRIVATE LIMITED We value your satisfaction and strive to provide quality products. Please review our refund and return policy below.
1. Returns
We accept returns of products within 7 days of purchase.
Note: Certain items are non-returnable, including: perishable goods i.e. Fox Nuts, Cereals, Spices and frozen foods.
2. Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
· Approved refunds will be sent to you within 10 business days.
· A partial refund may be issued at our discretion for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.
· Refunds will be issued through a method communicated to you at the time of approval.
3. Exchanges
To initiate a return or exchange, please contact our customer support at prem@rootym.in or submit a return request through www.rootym.in Our team will guide you through the process and provide necessary instructions.
4. Shipping Returns
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
5. Force Majeure / Exceptional Circumstances
We are not liable for any delays in processing returns, exchanges, or refunds caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or disruptions in transport or payment systems.
6. Governing Law
This Refund and Cancellation Policy shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, and other applicable laws. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Pune.
7. Contact Us
For questions or concerns regarding this policy, please contact us at:
• Email: prem@rootym.in
• Phone: +91-9873529752
• Address: MARLEY-G4, FLAT NO-1104, SOUTH 2, NYATI ELAN, VAGHOLI, HAVELI, Pune, Maharashtra, India, 412207
